Salesforce Service Cloud Pricing

Salesforce Service Cloud implementation services are a great solution for companies that want to improve customer service, automate support operations, and build an effective support system. We offer 3 package options:

  1. QuickStart — for a quick start with a standard configuration.
  2. Standard — with deeper adaptation to typical business processes.
  3. Premium — an individual package created for the specifics of your company (the requests' complexity, communications type, the integrations etc.).

Our specialists provide full implementation — from configuration to team training — to ensure that your customer service works smoothly from day one.

Quickstart ($4000-$7500)
2 - 4 weeks

Standart ($11000-$15000)
3-5 weeks

Premium (Custom)

Project Planning

included

included

included

Business Needs & Process Discovery

included

included

included

Setup of Customer Accounts, Contacts & Case Records

included

included

included

Basic System Configuration

included

included

included

Setup of Users, Custom Fields & Objects

included

included

included

Branded Interface Customization

included

included

included

Creation of Custom Data Fields

included

included

included

Email Integration

included

included

included

Custom Email Template Setup

included

included

included

Reports & Dashboards

included

included

included

Data migration for Accounts & Contacts

up to 100,000 records

up to 200,000 records

Custom

User Training

1,5 hours

4 hours

Custom

Custom objects & relationships

Not included

included

included

Setup of Record Types

Not included

included

included

Data validation rules

Not included

included

included

Custom workflows & approvals

Not included

included

included

Configure Contracts, Entitlements, & Milestones

Not included

included

included

Web to Case setup

Not included

included

included

Customization of the Service Agent Workspace

Not included

included

included

Advanced Reporting & Custom Dashboards

Not included

included

included

Advanced Development with Lightning or Apex Components

Not included

Not included

included

Omnichannel implementation

Not included

Not included

included

Knowledge base setup

Not included

Not included

included

Computer Telephony Integration (CTI)

Not included

Not included

included

Setup of Customer Portal for case management (with Experience Cloud)

Not included

Not included

included

Integration with APIs & Large Volume Data Processing

Not included

Not included

included

Workflow Automation & Complex Data Migration

Not included

Not included

included

Extended Post-Go-Live Support

Not included

included

included

Admin KT Session

Not included

included

included

Email-to-Case Automation (Assignment, Escalation Rules)

included

included

included

Service Console Configuration

included

included

included

Security Setup (Roles, Profiles, Sharing Rules)

included

included

included

Book a consultation by selecting a free slot or filling out the form below.

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