Salesforce Service Cloud Pricing
Salesforce Service Cloud implementation services are a great solution for companies that want to improve customer service, automate support operations, and build an effective support system. We offer 3 package options:
- QuickStart — for a quick start with a standard configuration.
- Standard — with deeper adaptation to typical business processes.
- Premium — an individual package created for the specifics of your company (the requests' complexity, communications type, the integrations etc.).
Our specialists provide full implementation — from configuration to team training — to ensure that your customer service works smoothly from day one.
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Quickstart ($4000-$7500) |
Standart ($11000-$15000) |
Premium (Custom) |
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Project Planning |
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Business Needs & Process Discovery |
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Setup of Customer Accounts, Contacts & Case Records |
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Basic System Configuration |
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Setup of Users, Custom Fields & Objects |
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Branded Interface Customization |
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Creation of Custom Data Fields |
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Email Integration |
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Custom Email Template Setup |
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Reports & Dashboards |
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Data migration for Accounts & Contacts |
up to 100,000 records |
up to 200,000 records |
Custom |
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User Training |
1,5 hours |
4 hours |
Custom |
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Custom objects & relationships |
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Setup of Record Types |
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Data validation rules |
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Custom workflows & approvals |
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Configure Contracts, Entitlements, & Milestones |
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Web to Case setup |
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Customization of the Service Agent Workspace |
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Advanced Reporting & Custom Dashboards |
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Advanced Development with Lightning or Apex Components |
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Omnichannel implementation |
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Knowledge base setup |
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Computer Telephony Integration (CTI) |
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Setup of Customer Portal for case management (with Experience Cloud) |
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Integration with APIs & Large Volume Data Processing |
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Workflow Automation & Complex Data Migration |
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Extended Post-Go-Live Support |
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Admin KT Session |
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Email-to-Case Automation (Assignment, Escalation Rules) |
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Service Console Configuration |
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Security Setup (Roles, Profiles, Sharing Rules) |
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Book a consultation by selecting a free slot or filling out the form below.